Help center
Frequently asked questions
Quick answers about profiles, CVs, payments, and your account.
What is Intro.bd?
Intro.bd helps you maintain a professional profile, create focused CVs, showcase portfolio work, and share your professional identity through stable links.
Can I start for free?
Yes. You can create an account and begin with the available free plan. Paid plans add higher limits and premium features.
Can I create more than one CV?
Yes. Your plan determines how many CVs you can maintain. Each CV can target a different role and has its own shareable link.
How do subscription payments work?
Choose a plan, pay the exact amount using an available wallet, then enter the sending phone number and transaction ID. The system checks the payment automatically for 60 seconds.
What happens if my payment is not verified immediately?
A pending invoice is created for administrator review. Your subscription activates after the payment is confirmed and the invoice is marked paid.
Can I edit my profile after sharing it?
Yes. Your public link remains the same, while saved profile and portfolio updates appear on the published page.
Who can see my information?
Visibility settings control whether a profile or CV is public, private, or password protected. Only publish information you are comfortable sharing.
Can I download a PDF CV?
Yes. Published CVs can be rendered as polished PDF files using the selected template and design settings.
How do I contact support?
Use the contact form and select the most relevant enquiry type. Include enough detail for the support team to investigate.